Brand Ambassador

Job Introduction

The Opportunity

Working with one of the world’s largest credit card providers to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across the UK.

We’re looking for passionate and dedicated Brand Ambassadors (BA’s) to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to promote the key features and benefits of working with our client, ensure that their payment terminal is working correctly, the placement of point of sales materials and activating campaigns designed to support and grow businesses by increasing customer footfall, frequency of visit and sales.

If you have strong communication skills, the confidence to build relationships and have a natural ability to communicate with people at all levels, we want to hear from you!

The Role

• Building positive relationships with retailers to promote our client’s business and to ensure they are clear on the key features and benefits of how working with our client can help their business both in sales and footfall.
• Plan and prepare your diary to maximise visits and optimise your time.
• Support business owners to address any issues they may have with accepting our clients’ services.
• Effectively communicate your visit objectives and the purpose of your call.
• Execute your visit in line with our Perfect Visit program.
• Ensure all point-of-sale items are effectively displayed to maximise end user and consumer brand awareness.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Complete detailed visit reports that record the outcomes of your visit.
• Provide both qualitative and quantitative insight across your territory based on our clients requirements.

What are we looking for

Essential:

• Valid and full UK driver’s license.
• Ability to communicate with in store teams.
• Self-sufficient and able to plan and structure your day to optimise coverage and results. 

What we offer

• Life assurance.
• Company car or car allowance.
• 10% bonus.
• 20 days annual leave + 8 bank holidays.
• Buy and sell holiday.
• Now pension or Stakeholders pension.
• Workplace Bike Scheme.
• Electric Car Scheme.
• Retail discounts through Wider Wallet.
• Employee Assistance Programme.
• Monthly well-being allowance through Heka (Variety of well-being products and services available including gym membership).

Why work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently — and doing business right.   We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference.

We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.   

A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute.  Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.